HSBC Operations, Services and Technology (HOST) 
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking an experienced professional to join our team. 

In this role, you will: 
- To provide efficient counter service by performing skillfully, promptly and accurately for all counter transactions; and by handling customer enquiries professionally and solving their problems to their satisfaction; 
- To establish and keep good relationship with valuable customers by providing counter services; 
- Closely cooperate with other back office teams during document transfer and keep proper registration; 
- Handle other ad hoc tasks that need customer communication and document delivery/pickup over counter in an accurate & timely manner; 
- Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior; 
- Successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. 

Qualifications 

To be successful in the role, you should meet the following requirements: 

- Bachelor degree or above; 
- Good interpersonal skills and strong sense of responsibility; 
- Strong communication skills and problem solving skills; 
- Clear and logical mind; 
- Basic PC knowledge. 

You’ll achieve more when you join HSBC. 
www.hsbc.com.cn/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS 

Issued by HSBC Bank (China) Company Limited